Get in Touch with Us

Whether you have a question, need support, or want to share feedback, fill out the form below, and our team will get back to you as soon as possible.

We'd love to hear from you!

    Troubleshooting Assistance

    Having trouble with your app? Whether you’re experiencing technical issues or need help navigating the platform, our support team is ready to assist.

    Partner with Us for Your Business

    Having trouble with your app? Whether you’re experiencing technical issues or need help navigating the platform, our support team is ready to assist.

    Work with Us as a Doctor

    Having trouble with your app? Whether you’re experiencing technical issues or need help navigating the platform, our support team is ready to assist.

    General Inquiries

    Having trouble with your app? Whether you’re experiencing technical issues or need help navigating the platform, our support team is ready to assist.

    Feedback or Suggestions

    Have ideas on how we can improve the DocLink experience? We value your feedback and are always open to suggestions that enhance our platform.

    Press or Media Inquiries

    For media inquiries, partnerships, or to learn more about our company and mission, we’re happy to assist with any questions from the press.

    Healthcare Integration for Insurance Providers

    If you're an insurance provider looking to integrate DocLink into your offerings, get in touch to explore collaboration opportunities.

    Your Health, Simplified

    Download for IOS and Android

    We’re here to answer all your questions.

    Everything You Need to Know About Using DocLink

    How do I schedule a consultation?

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    Scheduling a consultation with DocLink is simple. Once you’ve downloaded the app, log in and select the ‘Schedule Consultation’ option. From there, you can choose the type of doctor you need, view available time slots, and book a video consultation that fits your schedule. You’ll receive a confirmation, and when it’s time, simply join the consultation through the app—quick, easy, and convenient.

    Can I get a prescription through DocLink?

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    Your prescriptions are sent directly to your pharmacy for pickup or delivered to your door, making your care convenient and hassle-free. Your prescriptions are sent directly to your pharmacy for pickup or delivered to your door, making your care convenient and hassle-free.

    How secure is my information?

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    At DocLink, your privacy and security are our top priorities. We use industry-standard encryption to protect your personal information and ensure that all consultations are private and secure. Only you and your healthcare provider have access to your consultation details. We comply with all relevant data protection regulations, giving you peace of mind that your health information is handled with the utmost care and confidentiality.

    Is DocLink free to use?

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    DocLink is free to download and offers flexible options to suit your needs. While there is no charge to create an account or explore the app, consultation fees may apply depending on the type of service you choose. We aim to provide affordable, high-quality care, and you’ll always be informed of any costs before your consultation begins.